Getting Started with Nexus – EasyPost Support

Overview

Nexus allows shippers to integrate directly to their Shopify platform to do the following:

Import orders and print labels
View and manage orders and shipments
Add custom packaging
Access EasyPost Edge and Wallet rates
Utilize EasyPost Wallet Carriers and regional carriers

Accessing Nexus requires an EasyPost account. For users with an existing account, skip to the Launch Nexus From EasyPost Dashboard section. For new users, begin by creating an EasyPost account.

Create Nexus Account

Navigate to the Nexus Signup page. Enter the required information and click Get Started.

Users will receive a verification email. Click the verification link in the email or copy and paste the provided code in the following page and click Verify.

Account Setup

Enter the required information.

Note: The address entered here will be used as the default Origin address in Nexus.

Account Configuration

Enable and disable access to the following features:

EasyPost Wallet Carriers: If enabled, users have full access to EasyPost Wallet Carriers. If disabled, users must manually add carriers in the EasyPost Dashboard in order to ship.
EasyPost Guard Insurance: If enabled, $1.00 per shipment protects $100 of value.
USPS Shipment Claims Assistance: EasyPost manages the manual claims process if USPS loses a package.
Shipment Tracking: If enabled, EasyPost will send tracking updates for just 0.03 per shipment. Users must enter a valid payment method before continuing.

Accept the terms of service and click Get Started to create a Nexus account.

Note: Shipment Tracking is the only setting that requires a payment method during account creation; however, users must enter payment details before shipping with Nexus. See Enter Payment Method for details.

Connect Shopify Store

On the Nexus homepage, select the Connect Your Store button.

On the Shopify Store Integration page, enter the Shopify Store Domain, excluding the https://. Click Connect Shopify Store.

See Manage Store Integrations for more details.

Install WeSupply App in Shopify

Users will be prompted to log into Shopify and install the WeSupply Returns & Exchanges app.

Note: WeSupply is an EasyPost company supporting the Nexus product.

Clicking Install will finish the integration and redirect users to the Shopify Integration page in Nexus to confirm a successful integration.

Enable Tracking Sync to Shopify (Optional)

Enable the Tracking Sync to Shopify setting to automatically create Shopify fulfillments when shipping labels are purchased in Nexus.

If enabled, the following settings will appear:

Send Branded Tracking Link: If enabled, Shopify fulfillment emails and order status pages will link to the Nexus branded tracking page. If disabled, Shopify fulfillment emails and order status pages will use the default carrier URL.
Customer Notification Source: Indicate whether the notification originates through Shopify.

Launch Nexus from EasyPost Dashboard

EasyPost API Users can access Nexus directly from the EP Dashboard. Click Get Started Now in the Meet Nexus section to get started.

Select Shopify in the Store Integration field and click Next or use the Talk to Team button to contact the Nexus support team with any questions.

Complete the Integration Setup steps above to connect Nexus with a Shopify store.

Enter Payment Method

Users must enter a payment method before purchasing labels through Nexus, otherwise they will encounter the following error: Insufficient Funds. Please update your EasyPost billing settings. Select the provided link to navigate to the EasyPost Wallet Configuration settings.

To access the Wallet settings before purchasing labels, navigate to the Nexus Settings page and select Shipping Wallet.

Select Setup Wallet on the Account Settings Billing page.

Select either of the following payment methods:

Bank Account: 3-5 business days for free transfers; best for long-term reliability.
Credit Card: Instant transfers with a 3.75% processing fee; ideal for same-day funding.

Enter the required information for the preferred payment method to continue. After entering a payment method, users will be directed to Nexus.