Submit a Support Request
Submit a Request form and a member of the EasyPost support staff will respond as soon as possible.
Be prepared with the following information:
- The email address associated with the account.
- Select EasyPost API as the product.
- A detailed description of the issue/question, including steps to reproduce an issue and the desired behavior/outcome.
Email the Nexus Support Team
Contact the Nexus Support Team at nexus@easypost.com. Include the same information listed above to ensure the team can quickly and effectively provide assistance.
Schedule a Meeting with the Nexus Support Team
Schedule a meeting with the Nexus Support Team to discuss any immediate questions or concerns.