Overview
EasyPost supports a Zonos integration for eligible Canada Post shipments from Canada to the United States. The integration enables duties and taxes to be prepaid through Zonos while using Canada Post to retrieve rates and purchase shipping labels.
The Zonos integration must be configured with both Canada Post and EasyPost before rates can be retrieved for eligible Canada-to-US shipments.
Prerequisites
- Create an active Zonos account.
- Set up and verify a Canada Post business account.
- Contact support@easypost.com to enable Canada Post Landed Cost for the EasyPost account.
- Obtain Production and Test Zonos API keys.
Connect Zonos to Canada Post
- Connect the Zonos account to the verified Canada Post business account. Follow the Canada Post instructions for setting up Zonos and prepaid US duties.
- Add a Canada Post BYOCA carrier account in the EasyPost Dashboard and complete the Canada Post authentication process.
- Open the Canada Post carrier account settings after authentication is complete.
- Enter the Production and Test Zonos API keys.
- Select Zonos Enabled? and save the carrier account.
- Create an eligible Shipment from Canada Post to the United States to retrieve Canada Post Rates and purchase a label.
Disable Zonos
- Open the Canada Post carrier account in the EasyPost Dashboard.
- Clear the Zonos Enabled? Field.
- Save the carrier account.
Best Practices
- Connect Zonos to the Canada Post business account before configuring the Zonos credentials in the EasyPost Dashboard.
- Use the Test environment to validate the integration before purchasing production labels.
- Confirm Zonos Enabled? Is selected before troubleshooting missing Canada Post rates for Canada-to-US shipments.
FAQs
Q: Why are Canada Post rates not returned for a shipment from Canada to the United States?
Verify that the Zonos account is connected to the Canada Post business account, valid Zonos API keys are configured on the Canada Post carrier account, and Zonos Enabled? is selected.
Q: Is a Canada Post business account required?
Yes. A verified Canada Post business account is required.
Q: Can the integration be used for other international shipping lanes?
This integration supports eligible Canada Post shipments from Canada to the United States.