Overview
Nexus’ manual order processing allows users to add further configuration to the shipment before purchasing the label, including the following actions:
- Manage destination addresses
- Select packaging
- Add item weights
- Add EasyPost insurance
- Configure additional shipment options
Note: For orders that do not require additional configuration, try Nexus’ Quick Buy feature to purchase labels with just one press of a button.
Locate and Review Order
Navigate to the Orders tab.
Adjust the filters as needed. By default, users can search by Order Number, Shipping Name, or Email and filter by date range, item status, and shipping status. Use the More Filters button to further narrow results.
Manipulate the data visible in the table via the Columns button
Find and select the order and review all details, customer information, and addresses to ensure accuracy.
Note: The Billing Address will match the address entered when creating the account, unless a default is otherwise specified in the Nexus Shipping Settings or Shopify account.
Create Shipping Label
Select Create Shipping Label to get started.
Manage Destination Address
The To/From section displays the origin and destination addresses. If the destination address is incorrect, click the address box and make the appropriate changes.
Add Shipment Packaging
The Shipment Packaging section allows users to select dimension and weight units of measure (in/cm and lb/oz). The Total Weight field represents the package weight and item weights combined.
There are three packaging options:
- Select from available packages. Available packages are determined by packages added via the Packages Settings page or when creating a shipping label (See Manage Packages).
- Select Custom Package to manually add package dimensions and weight. Custom packages are only used for this shipment and are not available for future shipments.
- Click Add Packaging to add a new package type to the available packages list. Added packages will be available for future shipments. (See below for details)
Custom Package
Provide the following details for a custom package:
- Package Name: A unique identifier for the package.
- Dimensions: Enter a length, width, height, and UOM.
- Weight when empty (optional): Enter the weight of the empty packaging and a UOM.
To set as the default rated package type, enable the Use this as the default package for rate calculations setting. The first package created will enable this setting automatically. After adding multiple packages, this setting may be enabled for any package.
Click Save Package.
Carrier Package
Expand the desired carrier section and select a package type.
To set as the default rated package type, enable the Use this as the default package for rate calculations setting. The first package created will enable this setting automatically. After adding multiple packages, this setting may be enabled for any package.
Click Save Package.
Manage Item Weight
The Items section lists each item in the order along with the ordered quantity. If no weight is displayed, use the Edit Weights button to add a weight for each item.
Enter a Weight for each item or use the field above the item list and the Apply to All button to add the same weight for all items in the order. The unit of measure is determined by the selection in the Shipment Packaging section.
Select Done to apply the weights.
Insure Shipment
Enable the Insure Shipment setting. Enter a dollar amount to insure the shipment for and the Cost to Insure field will automatically populate the additional cost for the shipment.
Select Additional Options
Enable the Additional Options setting. Select a shipment option and a value to add additional details about the contents of the shipment. The Additional Options can be used to indicate information like signature requirements, handling instructions, hazmat contents, and more. The available values will change depending on the selected option.
Use the Add More button to add multiple options.
The example below shows a signature requirement.
Select Rate and Buy Label
The Service section lists all available carrier services with rates and expected time in transit. Rates only appear after the shipment weight is entered. The Customer Selection is displayed at the top of the section.
The Cheapest and Fastest results are visible by default. Select Show More Options to view all rates.
Click the Buy Label button for the desired rate to complete the transaction.
Download Packing Slip
In the Order Summary window, select the Download Packing Slip button on a fulfilled order to view and print the packing slip.
Download Shipping Label
In the Order Summary window, select the Download Shipping Label button on a fulfilled order to view and print the shipping label.
Contact Nexus Support
Contact Nexus Support with any questions or concerns.