EasyPost provides detailed shipping analytics to provide you business insights to make data-driven decisions. Currently, we offer insights into shipping volume and spend and we are always adding more!
This guide contains the following:
Navigating the Analytics Dashboard
Choose your date range using the date selector
Use the date range selector in the upper left of your dashboard and select the begin and end date for the time period you wish to view.
Click Apply when you have customized your options and the dashboard will update accordingly.
Filter by Carrier (Optional)
By default, all your enabled carriers will be included in the dashboard. Use the filter icon to the right of the date range to customize which carriers you'd like to view data for.
Click Apply when you have customized your options and the dashboard will update accordingly.
How to Interpret the Data
NOTE: This dashboard does not account for post-purchase adjustments such as refunds, or APV carrier adjustments. Refund and Adjustment data can be found through EasyPost's Payment History report and it's Shipment Invoices report, respectively. Both of these reports can be generated via API or manually through our Billing Tab.
Summary Level Data
EasyPost has compiled three of the most important metrics for shippers at the top of the dashboard.
- Total Labels: Represents all shipping labels generated during the time period across all carriers selected.
- Total Cost: Represents the total cost in USD of shipping labels created during the time period.
- Average Cost/Label: Average label cost for the time period for the carriers selected.
Carrier Usage and Total Labels Bar Chart
Below the summary level data is a bar chart which shows more granular data including:
- A per-day breakout of total labels and labels per carrier as both a count and a percentage of your shipping volume.
- You may adjust the "per-day" break out to instead be a "per-week" breakdown or a "per month" break down using the Day | Week | Month toggles at the bottom right of the bar chart.
- To view a carrier breakout summary for the entire period, refer to the table to the right of the bar chart.
Number, Total Cost and Average Cost Table
Below the bar chart data is a table which breaks down the by Carrier, the Cost of the Labels in total as well as the average cost per label. Perfect for comparing and contrasting your carrier spend!
You can click the column headers/arrow to sort by a specific data point.
FAQ
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How can I get to the dashboard?
Log in to your EasyPost dashboard and navigate to the Analytics page on the left side-bar navigation.
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How frequently does the dashboard update?
The dashboard updates every minute, but you will need to refresh the page to load the most recent data.
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What timezone is the dashboard in?
The dashboard defaults to your browser timezone.
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Does the dashboard display all shipment volume?
This dashboard will show all production labels purchased in USD and does not account for post-purchase adjustments such as refunds, or APV carrier adjustments. Refund and Adjustment data can be found through EasyPost's Payment History report and it's Shipment Invoices report, respectively. Both of these reports can be generated via API or manually through our Billing Tab.
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Are there plans to add more widgets and functionality to the dashboard?
Yes, we will plan to regularly add more widgets and functionality to the dashboard.
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Can I provide feedback, ask a question, or ask for a new feature?
Yes, at the bottom of the dashboard please submit your feedback or you can contact support. We appreciate it!