Overview
UPS Ground Saver® (formerly UPS SurePost®) is a low-cost ground shipping service offered by UPS.
To use UPS Ground Saver® with EasyPost, an existing UPS account with Ground Saver® enabled is required. UPS OAuth authorization is also required when connecting the carrier account to EasyPost.
Prerequisites
- Create a UPS account through UPS.
- Work with a UPS representative to enable UPS Ground Saver® services on the account.
- UPS OAuth authorization is required when connecting the carrier account to EasyPost.
- Verify access to the EasyPost Dashboard.
Carrier Account Setup
- Contact support@easypost.com to request access to the UPS SurePost carrier account option.
- Log in to the EasyPost Dashboard.
- Navigate to Account Settings > Carriers.
- Select Add Carrier.
- Search and select UPS SurePost. Although UPS renamed the service to UPS Ground Saver®, the EasyPost Dashboard currently uses the UPS SurePost carrier account label.
- Complete the UPS OAuth authorization flow. See the UPS OAuth 2.0 Update article for additional onboarding and authorization guidance.
- Verify UPS Ground Saver® services are available for the connected account.
- Contact support@easypost.com if UPS Ground Saver® services do not appear after the carrier account has been connected.
See Bring Your Own Carrier Account to EasyPost for detailed instructions.
Best Practices
- Confirm UPS Ground Saver® is enabled on the UPS account before beginning onboarding.
- Use OAuth authorization when connecting the UPS account to avoid authentication failures.
- Test label generation in a test environment before processing production shipments.
- Contact support@easypost.com if UPS Ground Saver® services do not appear after the UPS account is connected.
FAQs
Q: Is UPS SurePost® the same as UPS Ground Saver®?
Yes. UPS renamed UPS SurePost® to UPS Ground Saver®.
Q: Is a separate UPS Ground Saver® account required?
No. UPS Ground Saver® is enabled as a service on an existing UPS account.
Q: Why does UPS Ground Saver® not appear in the EasyPost Dashboard?
If UPS Ground Saver® does not appear on the EasyPost Dashboard after the UPS account is connected, contact support@easypost.com for assistance.
Q: Are the UPS.com username and password credentials still used?
No. UPS OAuth authorization is required for onboarding UPS carrier accounts with EasyPost.