Does UPS charge extra to deliver to a residential address?
What is UPS Delivery Confirmation?
What is a UPS Delivery Confirmation Signature-Required?
What is a UPS Delivery Confirmation Adult Signature-Required?
Can I add multiple packages to a UPS shipment?
What is the UPS Additional Handling charge?
Why does my UPS label have the wrong weight on it?
Can I advance a ship date for UPS shipments?
How long do I have to void a UPS return label?
What is UPS Carbon Neutral?
Do all my UPS packages include $100 declared value?
What is UPS Declared Value?
What is UPS Verbal Confirmation of Delivery?
What is a UPS High Value Report?
Does UPS charge extra to deliver to a residential address?
Yes. UPS charges an extra fee to deliver to residential addresses. Below is the list of fees associated with the UPS service level:
- UPS Air Services: $3.65 per package
- UPS 3 Day Select: $3.65 per package
- UPS Ground: $3.25 per package
- UPS Ground with Freight Pricing: $31.60 per shipment
- UPS Standard to/from Canada: $3.25 per package
- UPS Standard from Mexico: $3.25 per package
- UPS International Air Services: $3.65 per package
- UPS Worldwide Express Freight: $125.00 per shipment
What is UPS Delivery Confirmation?
UPS offers mailed or electronic confirmation of delivery of your package. For packages that do not require a signature, UPS charges $2.00 a package.
Signature-on-delivery services have their own surcharges, with normal signatures costing $4.25 per package and adult signatures costing $5.25 per package.
UPS also provides Proof of Delivery and Notification Services free of charge.
What is a UPS Delivery Confirmation Signature-Required?
For an additional $4.25 per package, UPS will require the recipient’s signature to complete the delivery. This helps ensure deliverability as only the intended audience can receive the package.
What is a UPS Delivery Confirmation Adult Signature-Required?
For an additional $5.25 per package, UPS will require a signature by a recipient over 21 years of age. This feature is required when shipping alcohol or other age-restricted content. It also offers peace of mind, knowing that a package will be signed for by the appropriate audience.
In EasyPost, you can set ADULT_SIGNATURE on the delivery_confirmation string to trigger this.
Can I add multiple packages to a UPS shipment?
Yes. We have an example of how to do it using PHP, which you can view here.
What is the UPS Additional Handling charge?
The UPS Additional Handling Charge is an extra $8.50 charge for shipments that require special handling when being processed and handled by UPS.
The charge applies to:
- Any item placed in a shipping container made of metal or wood
- Any cylindrical item, such as a barrel or tire, that is not completely encased in a corrugated cardboard shipping container
- Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches
- Any package with an actual weight greater than 70 pounds
- Each package in a shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the UPS automated shipping system used
Why does my UPS label have the wrong weight on it?
It's important to remember that UPS rounds up to the nearest pound. So if a package weighs 3lb 1oz, then the label would round up to 4lbs.
If the weight is completely off even after you account for UPS' rounding up, contact support immediately.
Can I advance a ship date for UPS shipments?
UPS doesn’t include dates on their labels, which makes advance ship dates irrelevant.
How long do I have to void a UPS return label?
You should void any unused UPS return labels within 24 hours of processing the shipment.
What is UPS Carbon Neutral?
UPS Carbon Neutral is an eco-conscious option for shippers who wish to further low-carbon initiatives and combat global warming. When selecting UPS Carbon Neutral, a flat fee will be added to your bill for each package selected.
Here’s a list of package types with their associated fees:
- Express (domestic) - $0.20
- Express Critical (domestic) - N/A
- Expedited (domestic) - $0.20
- Standard (domestic) - $0.05
- Standard (transborder) - $0.10
- Express (worldwide) - $0.75
- Express Critical (worldwide) - N/A
- Expedited (worldwide) - $0.75
You can use the carbon_neutral shipment option in your “options” object to accomplish this via the API. Simply set it to true and the charge will be added.
Do all my UPS packages include $100 declared value?
Yes. All UPS packages come with a $100 liability for package loss or damage.
If you want full coverage for your packages, we offer 100% coverage on all of your packages for just 1% of their total value. Check out EasyPost Insurance to learn more.
What is UPS Declared Value?
For insurance purposes, UPS refers to the insured value of the package as the “declared value.” For shipments without a declared value, UPS’s maximum liability is $100 for damages or losses at no cost. See What is a UPS High Value Report below.
What is UPS Verbal Confirmation of Delivery?
You can request a Verbal Confirmation of Delivery for your UPS Next Day Air Early AM shipments. After completing the delivery in question, the UPS agent will call you for confirmation. UPS will use the preferred contact information included on the package.
There is a $3.00 surcharge to attach Verbal Confirmation to your Next Day Air Early AM packages. Also, Verbal Confirmation is NOT available to packages being delivered to Hawaii addresses.
What is a UPS High Value Report?
The UPS high value report is a data sheet containing the tracking number, package ID, and UPS declared value for packages that have a declared value of $1,000 or more.
EasyPost will let you add this UPS high value to your shipment. Currently, this is not publicly documented on our end, but we map our carrier_insurance_amount to the UPS InsuredValue/MonetaryValue. You'll want to pass carrier_insurance_amount in your options object to send the UPS declared value data into your shipment. Here is an example of this in Node.js:
const shipment = new api.Shipment({
Parcel,
to_address: toAddress,
from_address: fromAddress,
options: {
carrier_insurance_amount: '1001.00'
}
});
You'll be able to find the UPS high value report in the form_url in the Shipment.forms array, e.g:
"forms": [
{
"object": "Form",
"id": "form_...",
"created_at": "2018-12-18T22:35:17Z",
"updated_at": "2018-12-18T22:35:17Z",
"mode": "test",
"form_type": "high_value_report",
"form_url": "https://easypost-files.s3-us-west-2.amazonaws.com/files/form/20181218/4850cfc0f92e4f86ae2bb17a04874668.pdf",
"submitted_electronically": null
}
],
Important note from UPS: Be sure to give this report to your driver when they pick up the UPS high value packages. The UPS driver signs the report and records the pickup time and the total number of high value packages on the last line of this report. Since these pickup details are on the report the driver takes with the packages, make a copy of the driver's report with the pickup details if you want pickup confirmation for your records. Since pickup details include the driver's signature and handwritten information, it cannot be reprinted.