The EasyPost Wallet allows users to manage payment methods through the Dashboard. This guide provides instructions for connecting payment methods and funding the EasyPost Wallet.
Funding and Billing
Label purchases through any EasyPost Default Carrier Account, purchases of Shipping Insurance, or other label add-ons, are billed to the EasyPost Wallet. To set up and fund the wallet, follow these steps:
Connect your payment method
- Login to the EasyPost Dashboard and navigate to Account Settings.
- Select the Billing tab.
- Click Setup Wallet.
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The following payment methods are supported:
- Credit or Debit Card: Instant transfers with a 3.75% processing fee; ideal for same-day funding.
- Bank Account (Recommended): 3-5 business days for free transfers; best for long-term reliability.
- Bank/Wire Transfer: 1-5 days processing time; fees may vary. Contact us for transfer information.
- Click Next.
EasyPost uses an automated system to load funds based on a minimum balance preference in the wallet. This minimum balance preference amount can be updated.
After adding a payment method, the default preference is to transfer $100.00 if the wallet balance hits $0. This charge is typically triggered during the first label purchase.
Manage Wallet Preferences
- Navigate to Account Settings.
- Select the Billing tab.
- Find Wallet Settings.
- Select the three stacked dots (Ellipsis or Kebab Menu) and click Adjust settings.
- Within Manage Auto-Fund Settings > Wallet Funding, adjust the auto-reload settings by setting the Amount and Trigger threshold using the provided dropdowns.
- Click Update.
There are some recommended best practices if using a bank account payment method to compensate for the lengthier processing time.
Load the Wallet
- Navigate to the Billing tab.
- Select Add Funds.
- Select the One Time Funding option.
- Choose a Payment Method.
- Select an Amount from the dropdown.
- Click the Checkout button
Funds will appear instantly for card transactions and within 3-5 business days for bank transfers.
One-Time Funding Rules
For manual one-time additions to the EasyPost Wallet, consider the following guidelines to avoid errors:
- Top-up Amounts must exceed the current balance. For example, a balance of $20.01 requires adding more than $20.00.
- No payments are accepted while a bank transaction is pending.
- If a payment attempt fails, waiting more than 5 minutes before retrying can help avoid errors.
- The maximum transaction value is $100,000.