At EasyPost, we pride ourselves on having best-in-class support. Expect timely, same-day support on business days. We know shipping never stops, so we don't either.
We offer step-by-step guides that walk you through tracking shipments, creating your first label, shipping internationally, and generating batch label purchases. This Help Center addresses popular questions about the API and features.
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To best assist you, please provide us the following things to help us solve your issues as fast as possible:
- Your account's email address
- Any EasyPost Object identifiers (
- A detailed description of the error you are receiving.
- Detailed steps to reproduce your issue.
- The expected behavior or outcome of what you are trying to achieve.
EasyPost doesn't offer complimentary phone support at this time.
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