Overview
Established in 2000 in Melbourne, Australia, DAI Post is an Australian-owned company that has been focused on getting parcels delivered safely for over 20 years. They specialize in ecommerce, wholesale international inbound parcel delivery in Australia, New Zealand, and Singapore.
This article provides support information for DAI Post, including shipment options and troubleshooting guidance.
Shipment Options
DAI Post requires the following shipment option for all shipments:
shipment.options.origin_terminalIf not explicitly provided, the value is automatically pulled from the carrier account credentials. Failure to provide this value may result in shipment creation errors.
Tax Identifiers
Please review the Tax Identifiers article for Supported Tax ID Types by Carrier.
Weight & Size Limitations
- International packet services have a maximum weight limit of 2kg.
- Some service levels may enforce additional weight restrictions.
If a shipment exceeds a service’s supported limits, rates may not return or label purchase may fail.
Troubleshooting
Rates not returning or showing $0.01.
- Confirm a rate card from DAI Post has been submitted to EasyPost.
- Confirm shipment weight and service limits are not exceeded.
Shipment creation errors
- Verify
shipment.options.origin_terminalis present or resolvable from carrier credentials. - Confirm the carrier account credentials are complete and valid.
FAQs
Q: Does DAI Post support standalone tracking?
No. Only shipments created within EasyPost using a DAI Post carrier account can be tracked.
Q: Is EasyPost involved in billing?
No. Billing is handled directly between the customer and DAI Post.