LSO Account (from EasyPost)

Table of Contents:

• Overview
• Account Creation
• Purchasing / Billing
• Pickups
• Void Labels

Overview:

EasyPost can now offer its users an LSO account to use with discounted rates, without needing to create their own account with LSO.  

Account Creation:

For new users:

Every single new EasyPost account will have this LSO account by default. If you add your own LSO account to your EasyPost account, it will automatically delete the default account from your EasyPost account.

For existing users that signed up before February 2021:

There are two ways you can add this default LSO account to your EasyPost account, as long as you do not have your own LSO account on your EasyPost account. Below are the two methods for existing users to add this account:

1. Create via EasyPost dashboard:

1. Create via API call:

   curl -X POST https://api.easypost.com/v2/carrier_accounts/open \
     -u <YOUR_PRODUCTION_API_KEY>: \
     -d 'carrier_account[type]=LsoDefaultAccount' \
     -d 'carrier_account[description]=LSO Account'

Purchasing / Billing:

When using the EasyPost LSO default account, all billing is done directly through EasyPost and the postage fees will be deducted from your EasyPost wallet. So in order to purchase postage with this account in production, you will need to ensure you have enough funds for the postage in your wallet.

Upon purchasing postage and shipping a physical shipment, if there are any price adjustments after the fact EasyPost will adjust the final amount from your wallet.

Pickups:

Pickups with EasyPost’s LSO account are free of charge and can be scheduled in two different ways which will be outlined below:

1. You can schedule a pickup via EasyPost’s pickup API. All information in regards to using this API can be found here: https://www.easypost.com/docs/api#pickups
2. You can also schedule pickups via phone by calling LSO customer service 512-872-6900

Void Labels:

LSO allows for voiding labels, as long as the shipment is still in “pre_transit”. You can do this via the shipments section of your EasyPost dashboard -> Click Details -> Click Refund. Alternatively, you can do this via API call hitting the /refunds endpoint, see Refunds section of our API docs, here: https://www.easypost.com/docs/api#refunds