Learn how to set up your recharge threshold and recharge amount. At EasyPost, we utilize a ‘pay as you go’ method of billing, as opposed to sending out monthly or weekly invoices. This means that whenever a fee is initiated in our system, the cost will be withdrawn from your EasyPost account at the time of object creation.
Your recharge threshold is the minimum amount of balance left before it triggers a recharge amount. Your recharge amount is the amount of money you’d like to reinsert into your balance from your account or credit card.
- For example, if your recharge threshold is $300 and your recharge amount is $1,000, your account will be replenished by $1,000 any time your balance falls below $300.
To avoid payment failures due to insufficient funds when using EasyPost, it is important that you have set up the recharge threshold and recharge amount on both your primary and secondary payment methods.
Recharge Threshold - The value that will initiate a recharge. When your EasyPost account balance falls below this number, your account will automatically recharge with what you have selected as your “recharge amount.”
- Make sure that your recharge threshold is a non zero value. It is unlikely that your EasyPost account will ever hit zero, so we recommend putting the threshold at a higher amount than what a single label would cost (i.e. a threshold of $50-$100).
Recharge amount - This is the amount that will be deposited into your EasyPost account once your account balance has fallen below the recharge threshold (i.e. this is the amount your bank account or credit card will be charged).
- Please note that the recharge amount you select should be large enough to take your account balance over the recharge threshold.
- If a recharge is attempted on your account and it does not push the balance above the threshold, another recharge will be initiated and so on until the account balance is above the recharge threshold.