Trackers Page

Trackers are objects created in EasyPost comprised of a carrier (USPS, FedEx, DHL, etc) and a tracking code for the shipment. Trackers are constantly updated to reflect the latest shipment statuses passed through by the carriers. In addition to receiving these updates, EasyPost also provides a custom tracking URL with every tracker that can be used to enhance the branding experience.  

Trackers can be created in two ways. Purchasing a shipment via EasyPost API will automatically create a tracker, or they can be created separately for shipments generated outside of EasyPost (a separate fee or subscription may be required for this). 

Trackers page elements

1. Navigation link to the Tracker page
2. Links to our official API documentation and help guides on trackers
3. Filters to help you narrow the returned results by environment, date range and shipment status.
4. CSV report button. This report will export via the current filter settings (please keep date range to 31 days or less).
5. Search for individual trackers. Input a value in the search bar and hit enter on your keyboard or click the 'Search' button.
6. Existing trackers (that meet your filter criteria) will be displayed on this page. Click the 'Details' arrow to see more information about the tracker.
7. This is the custom tracking URL, one is created for tracker you create (example tracking page here)
8. Tracking updates from the carrier are listed on the side panel (from label creation --> delivery)
9. Code Snippet (JSON) for the tracker. This contains each carrier update, delivery destination, carrier/code, the EasyPost tracking URL, etc.

NOTE: EasyPost will attempt to find the 'best fit' carrier if a tracker is created using only a tracking code. However, it is best practice to always supply EastPost with both the carrier and the code to ensure the correct shipment can be identified.