All EasyPost customers have the ability to invite additional users to their EasyPost account. In this article, learn how to add and manage additional users in your EasyPost account. You can watch this short tutorial video to learn more about how to use this feature.
- Log in to your EasyPost Dashboard
- Navigate to Account Settings > Members tab
- Select Add User button in the upper right
- Input the email address of the user to invite and select the permission level for that user.
- Send Invitation
- Find the user in the user list and select the three stacked dots on the far right
Edit Role or Disable User
- Edit Role is used to change the permission level of the user.
- Disabled Users can be re-enabled by following Step 1 above, and then selecting Enable User
Members with the “Shipper Agent” role set as their permission setting have restricted access to core shipping functionality.
Feature access for users with Shipper Agent permissions:
- Shipments: View shipment history and request CSV reports of shipment details history.
- “Buy A Label” + “Buy A Label with CSV” features: Generate and print shipping labels for the account, add on package insurance or carbon offsets, or request refunds.
- Reports: View previously generated reports for the account (including shipments, payment logs, refunds, etc.).
- User Account: Edit the user’s first and last name, phone number, or password management. This does not impact any other user associated with the account.
Members with the “User” role set as their permission setting have comprehensive access to the EasyPost Dashboard except the Members tab. Only the primary account owner (the initial user who signed up for EasyPost) will have access to the Members tab.
Is there a maximum number of users that can be added?
Yes, the maximum number of additional users is 50.
Is there any cost per additional users?
No, it is currently free to add additional users.
Can I customize the user access?
No, each role has predefined access (described above) that cannot be changed by the Account Admin.